New Client Information

The following information will provide you with answers to the practical questions that you may have prior to arriving for your first session.

What to do prior to your initial session

Once you have booked an appointment, you will receive intake forms to be completed and signed electronically. These need to be submitted prior to your initial session. It may be helpful to spend some time reflecting on what it is that you are looking for help with and how you might be best supported in reaching your goals. 

What to expect from your first session

During your initial session, I will be gathering background information, exploring presenting concerns, setting goals for treatment, discussing expectations (including confidentiality), and beginning to establish how you and I might work together based on the information that you provide. If you are looking for therapy for your teen, the first session is one where I meet with you, the parent/guardian, to discuss what I have outlined above, with the understanding that at the next session, we will invite your teen to have input in what they would like to get out of therapy. It is also an opportunity for you to ask any questions that you may have about the therapy process.  

Methods of Payment

I accept cash, checks, all major credit cards, and health savings debit cards. I do not accept insurance - only as an out-of-network provider. This means that you will be responsible for paying the agreed upon fees up front and submitting receipts for reimbursement through your insurance, should you choose to do so. Many clients choose not to involve their insurance company in their mental health care since in order to have therapy services covered under insurance, a mental health diagnosis must be made and this information then becomes a part of your permanent health care record. When you pay privately, I am able to assure the highest degree of privacy and control of your mental health record allowed by Florida state law.

Cancelling Appointments

Since I am in an appointment-based fee-for-service profession, short notice cancellations affect my ability to offer available spots to clients who are needing support. Because of this, I require 24-hour notice for cancellations or you will be responsible for the regular session fee. I understand that there are times, because of illness or emergency, where it may not be possible to provide such notice, and I am willing to be flexible in these specific circumstances.  

Although I require 24-hour notice, I appreciate being notified with as much notice as possible in order for me to be able to offer the appointment time to somebody else, and to find another time for you.  Please notify me by phone or text should you need to cancel or reschedule. 

If you have any other questions prior to your first session - do not hesitate to call, text, or e-mail.

Call: 407-821-5923

Text: 407-821-5923

E-mail: jochoatherapy@icloud.com